All of your burning Exodus questions answered in one place.

Can’t find what you’re looking for? Email exodus@exodusensemble.com or DM us on instagram @theexodusensemble

Content Notice: Exodus Experiences are designated as Theatre-MA and are intended for guests aged 18 and over only. For reference, consider shows like Squid Game, The Sopranos, and Euphoria. These Exodus Experiences may contain loud noises, strobe lighting, and audience movement through dimly lit or confined spaces as well as violence, nudity, and the use of props resembling weapons (e.g., toy guns that are non-operable), along with other graphic imagery or references that some may find disturbing. For detailed content information about specific experiences, please email us at exodus@exodusensemble.com 

Do I need to reserve tickets in advance? 

Yes, an advance reservation is required for all Exodus Experiences. If a show is sold out, you can try your luck with our waitlist — more on that below! Exodus Experiences are intimate and exclusive, and all experiences are by donation only. No-shows will be prevented from making future reservations. 

How do I reserve a ticket for HAMLET, ZERO, IVANOV, BATHSHEBA, or JAYSON

All you gotta do is visit our online box office to make a reservation. If an event is sold out, you’ll have an option to join the waitlist.

How do I reserve a ticket for DEATHCOOKIE?

DEATHCOOKIE is a ticketed ride on Sky Railway, and does contain a fixed price. To view ride dates and tickets, click here.

I haven’t received my ticket/reservation confirmation. What should I do?

Please check your spam and promotions folders. Confirmations are initially sent via Eventbrite and are typically followed up by email from Exodus.  

Can I reschedule my ticket for another date?

Yes, if available. Please cancel your reservation through Eventbrite and book a new ticket. You can find details about canceling your ticket in your confirmation email from Eventbrite. 

What if I need to cancel my ticket?

Please cancel your ticket using Eventbrite as far in advance as possible. No-shows and last minute cancellations have a big impact on the show and the audience. No-shows and last-minute cancellations will impact future booking capabilities. 

When should I arrive?

All guests must arrive at least 15 minutes in advance of the time on their ticket. I.E., if your show starts at 7:30, you must arrive by 7:15. For the safety of the audience and actors, there is absolutely no late seating. 

What's the dress code?

If your event has a dress code, you will receive specific clothing guidance from exodus@exodusensemble.com closer to the date of your performance.

Will food and beverages be available?

It’s not an Exodus Experience without a glass of bubbly, we’ll tell ya that much :)

Is seating assigned?

There is no assigned seating.

Can I reserve seats for a group? 

Yes, but each reservation must be attached to an individual’s name and email.

Can I book a private show?

Private shows can be arranged pending availability. Please contact us for more details at exodus@exodusensemble.com

If I arrive late can I still come to the experience? 

Late arrivals will not be accommodated due to the immersive nature of Exodus Experiences. All guests must arrive at least 15 minutes in advance of the time on their ticket to begin the intake process.

How much does a ticket cost?

All Exodus Experiences are by donation. We want you in the audience no matter what.

Do I need to pay upfront? 

Nope. The Exodus Ensemble operates on a donation model. After your experience, we accept donations via cash, check, venmo, and all major credit cards. All donations are tax deductible to the extent of law. 

How can I donate?

We accept donations via all major credit cards, cash, check, or Venmo. After each show, we hold a reception and we’ll be able to accept your donation at that time! Email exodus@exodusensemble.com if you’d like to inquire about gifting shares. 

What's the policy on photography and recording?

Video or audio recording of any kind is prohibited. Photography is allowed, especially during pre-show, intermission, or post-show moments, please tag us! Photo, video, or recording of any kind is not allowed during any moments containing nudity.

Where can I learn more about The Exodus Ensemble?

Explore exodusensemble.com, follow us @theexodusensemble and sign up for our mailing list here

If you like reading, check out our press features here. If you like watching, check out this quick about us — or if you want to go deeper — inside The Exodus Ensemble.